Facilitation is more than presenting information—it’s about sparking connection, energizing engagement, and creating learning experiences that truly resonate. Hospice and palliative clinicians already excel at skills like active listening, guiding complex conversations, and building trust—this workshop will show you how to leverage those same strengths to elevate your facilitation. This interactive workshop will review evidence-based strategies and techniques that make learning impactful. Through live demonstration, interactive discussion, and reflective practice, you will gain practical strategies to enhance learner engagement and facilitate meaningful learning experiences.

Facilitators:

Lindsay Kassis MSN, RN, CHPN^®
Lindsay Kassis is a master’s prepared registered nurse with 18 years of experience in a variety of clinical and non-clinical health care settings, including 10 years in hospice and palliative care. For more than 12 years, she has facilitated learning experiences for health care professionals on topics such as goals of care, ethics, communication, and team dynamics. Lindsay is passionate about creating engaging educational environments that foster interprofessional collaboration and learning.

Doug Wubben BSN, RN, PCC
Doug is a Relational Life Coach and a High Reliability Specialist at the VA Hospital in Madison, WI. He’s traveled a wonderfully varied career path, from caregiver to organic farmer to local foods activist to nurse and now coach, affording a fresh perspective on how to skillfully navigate transitions. With a passion for meaningful end-of-life care and 15 years as a nurse, Doug has guided many goals-of-care conversations and trained hundreds of clinicians to lead them with compassion and clarity. Today, he’s on a mission to inspire people to bring relational skillfulness into every interaction - whether at work, in close relationships or in the learning spaces we facilitate.

Continuing Education

Participants may earn 2.0 NCPD contact hours* upon successful completion of the activity. Successful completion requires participants to remain engaged throughout the Zoom platform (e.g., cameras on, engaged in breakout sessions, etc.) and completing/submitting the post-activity evaluation within the timeframe specified. Evaluations must be completed within 30 days, by October 10th, 2026, in order to receive contact hours. Late evaluations cannot be accepted. Hospice and Palliative Nurses Association is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

*NCPD Contact Hours subject to change. 

Please Note:

This workshop will not be recorded.

Refund Policy

No refunds are permitted on purchases of individual eLearning activities from the HPNA Store. If you are outside of the United States and would like to purchase a publication from HPNA, payments can only be made by credit card. HPNA accepts Visa, MasterCard, and American Express. If you need assistance, please contact the HPNA Education Department or call (412)-787-9301 option 2.